Disable authentication for a lost Grid
If you lost your grid, you can disable multifactor authentication via email so that you can log in to your LastPass account.
About this task: To disable multifactor authentication for supported authenticators, do the following:
Results: You can now log in to LastPass with your email address and
master password, and will not be prompted to authenticate.
What to do next: The following options are recommended once you have logged back in to LastPass:
- If your device was lost or stolen, it is strongly recommended that you change your master password – learn how here.
- You can re-enable multifactor authentication for a new device – learn how here.