HELP FILE

Change General preferences in Account Settings

    You can manage various general preferences in the Account Settings for your LastPass account.

    Restriction: If you have a LastPass Teams or LastPass Business account, the ability to perform these actions may be limited or prohibited due to policies enabled by your LastPass admin.

    Login Credentials

    Account Email

    View or change the email address used to access your LastPass account.

    To change the email address, replace the old email address with the new one and click Update to save the changes. Use Send Test Email to validate your email address.

    Master Password
    Password Reminder
    Click View to view your master password hint. Why don't I see this option?
    Login Credentials settings in General Account Settings

    Account Information

    Type
    Displays your account type (that is, Free, Families, Teams, LastPass Business) with the ability to upgrade when applicable.
    Vault data residency
    Your vault data is fully encrypted, and stored at this location. Learn more about data residency.
    Links
    Helpful links for your account.
    My Account
    Click to access your account data, such as when your Premium subscription expires.
    Payment History
    Click to view any payments you have made for LastPass.
    Email Subscriptions
    Click to manage the types of email notifications you would like to receive from LastPass. Learn more.
    Language
    You can change the default language in LastPass to any of our supported languages (that is, English, French, Spanish, Italian, German, Portuguese, or Dutch). Once you have selected your desired language, click Update to save the changes. You will need to log out and log back in to your vault to display LastPass in your newly selected language. Editing your language selection from your online vault will only apply to viewing and using the online vault – language settings for your web browser extensions need to be changed using the LastPass icon >  Preferences >  Advanced.
    Time Zone
    Indicates your time zone from the drop-down menu (relative to GMT).
    Account information in General Account Settings

    SMS Account Recovery

    LastPass offers an optional account recovery feature using an SMS verification code. Learn how to set up and how to use SMS account recovery to reset a forgotten master password.

    Recovery Phone
    Enter the phone number you want to set to be used in the SMS account recovery process if you ever forget your master password.

    Click Show Advanced Settings at the bottom of the pop-up window for the following options:

    Alerts

    Password Alerts
    When enabled, LastPass will alert you when you are logging into a website where you have a weak or duplicate password. To remove these alerts, click Disable Password Alerts. Learn more.
    Re-prompt for Master Password
    Choose which actions will be protected by your master password. Learn more.

    Security

    Security Email
    As an additional layer of security, you can add another email address separate from the one you use on a regular basis to receive important LastPass security emails that require actions. This email address would be used to receive your, LastPass multifactor authentication disable email, password hint email, account recovery email, history removal verification email, reverting master password change verification email, and denylisted IP notifications (these are also sent to your primary email). Learn more.
    Country Restriction
    Allows you to restrict login to IP addresses originating only from countries that you select. Learn more.
    Tor Networks
    Blocks any logins that originate from Tor (virtual tunnel network). Learn more.
    Revert Master Password
    Enabled by default, and allows you to revert master password changes should you forget your master password. Uncheck this box to disable it. Learn more.
    Disable Email Verification
    Skip email verification of unknown devices and locations.
    Disable Multifactor Trust Expiration
    Skip 30 day expiration for trusted clients.
    Auto-Logoff Other Devices
    If enabled, you can only be logged into one instance of LastPass at a time. If you log in from one device, it will log you out of all others.
    Password Iterations
    Controls how many times your credentials are hashed using PBKDF2 before being sent to LastPass servers. Learn more.
    Website Auto-Logoff
    Controls how long your session exists on the server, allowing you to automatically log in when using the LastPass browser extension. This assumes that your session does not get destroyed by methods such as explicitly logging out or closing the browser when Logoff when browser is closed is enabled in your Extension Preferences.
    Bookmarklet Auto-Logoff
    Similar to the "Website Auto-Logoff" option in that it controls how long your session exists on the server, except it only applies to the Bookmarklets feature.
    Security settings in General Account Settings

    Privacy

    Track History
    Maintain a history of your website logins and form fills. When disabled, History and Recent Sites will be empty on the vault and LastPass web browser extension, respectively.
    Help Improve LastPass
    Send anonymous error reporting data to help improve LastPass. Anonymous data is aggregated but not shared with third parties. For more information, please see the following:
    Enable App Attribution
    Send anonymous data about your LastPass journey to help improve your experience (anonymous data is aggregated but not shared with third parties).

    Tools

    Destroy Sessions
    Destroys some or all active sessions on devices where you are currently logged in to your LastPass vault. Learn how to use this.
    Remove Duplicates
    Search for and remove duplicate entries in your LastPass vault.
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