Having trouble downloading attachments?

    Make sure you are logged in using the LastPass browser extension, desktop app, or mobile app. Attachments cannot be opened from the online vault in a web browser (i.e., logging in to

    About this task: Make sure that the LastPass browser extension has the binary component installed. You can check if it is installed by doing the following:
    1. Click the LastPass icon in your web browser toolbar.
    2. Go to Account Options → About LastPass.
    3. In the Binary Component section, one of the following will be listed:
      • True = installed
      • False = not installed but if desired, click Enable Native Messaging to install it. You can also install it by using the LastPass Universal Installer.