HELP FILE

How do I add an account to the LastPass Authenticator for a third-party app or website?

    You can add an account using a to the LastPass Authenticator that is associated with a third-party app or website (e.g., GoToMeeting) so that you are prompted to use multifactor authentication when signing in to it.

    Note: Need to add your LastPass account to the LastPass Authenticator? For accessing your vault, see Set Up LastPass to Use the LastPass Authenticator; for LastPass Business accounts accessing SSO apps/websites/workstations (set up by a LastPass admin), see activate passwordless login.
    Before you begin: Install the LastPass Authenticator on your mobile device for either iOS (running iOS 10 or later) or Android (running Android OS 4.0.3 (Ice Cream Sandwich) or later).
    1. In your third-party app or website, navigate to the multifactor authentication settings to get either a QR code (or a secret key for manual entry).
    2. Select one of the following options:
      QR Code Scanner App Instructions
      LastPass Authenticator
      1. Open the LastPass Authenticator app.
      2. On your mobile device, tap Mobile Add icon in the bottom-right corner.
      3. Using your mobile device's camera, scan the barcode/QR code displayed in your computer's web browser to add a new account.
        Note: If you need to enter the secret key manually, tap No QR Code? then enter the Issuer (third-party app or website), Account name (username), and Secret key (provided in third-party's multifactor account settings) then tap Save.
      Preferred QR Code Scanner App (Android OS only)
      1. Open your preferred QR Code scanner app on your phone.
      2. Using your mobile device's camera, scan the barcode/QR code displayed in your computer's web browser.
        Note: If you need to enter the secret key manually, tap No QR Code? then enter the Issuer (third-party app or website), Account name (username), and Secret key (provided in third-party's multifactor account settings) then tap Save.
      3. In the pop-up window, select LastPass Authenticator to complete the action.
      4. Select Add account in the pop-up window to add a new account.
    You have successfully added a new account for a third-party app or website, and you will be prompted to authenticate using the LastPass Authenticator the next time you sign in to that account.