HELP FILE
How do I change my email address for LastPass?
You can change the email address that is associated with your LastPass account, and if needed, send test emails to verify you can receive LastPass emails.
How to change your email address
You are now logged out of LastPass.
What to do next: Log back in to LastPass to verify your new credentials.
How to send a test email
You can send yourself a test email just to check if your current email address is receiving emails from LastPass.
- Log in to LastPass and access your vault by doing either of the following:
- In your web browser toolbar, click the LastPass icon
and select Open My Vault.
- Go to https://lastpass.com/?ac=1 and log in with your email address and master password.
- In your web browser toolbar, click the LastPass icon
- Select Account Settings in the left navigation.
- Under Login Credentials, click Send Test Email, then click OK.
- Check the email inbox of your new email address and confirm that you received a verification email from LastPass.
If you don't receive a verification email from LastPass, check your spam and junk mail folders, and be sure the following email addresses have been added to your allowlist:
Note: If you use Hotmail or Outlook.com as your email service provider, please be sure to add the email addresses above to your allowlist.
- support-replies@logmein.com
- do-not-reply-support@lastpass.com
- support@lastpass.com
Instructions for admins of business accounts
If you are an admin of a LastPass Business account, please see these instructions on how to update your users' email addresses.