HELP FILE

How do I enable passwordless login for my vault?

    You can enable passwordless login so you can access your vault using any of the available authentication methods in the LastPass Authenticator app – a push notification + stored biometrics (face or fingerprint), TOTP code, SMS passcode, or a phone call – instead of entering your master password.

    Restriction: LastPass Business accounts that have enabled federated login with a third-party identity provider cannot simultaneously enable passwordless login for the vault.
    Attention: Using passwordless login for your vault requires LastPass browser extension version 4.96 or later.
    Important: If you are setting up passwordless login for your vault, you must disable all other multifactor options for your account except for the LastPass Authenticator app.

    Already enabled the LastPass Authenticator app for your vault? Skip to the instructions below.

    To enable passwordless login for vault, do the following:
    • Enable passwordless login in Account Settings.
      1. Log in to LastPass and access your vault by doing either of the following:
        • In your web browser toolbar, click the LastPass icon active LastPass icon and select Open My Vault.
        • Go to https://lastpass.com/?ac=1 and log in with your email address and master password.
      2. Select Account Settings in the left navigation.
      3. Select the Passwordless Options tab.
      4. Select Enable passwordless.

        Passwordless Options in Account Settings

      5. When prompted with passwordless options, choose Use LastPass Authenticator.

        Select Use LastPass Authenticator from options

      6. Enter your master password, then click Continue.
    • Enroll your mobile device with passwordless login.
      1. Enter your phone number and select Continue.

        Add phone number as backup method

      2. On your mobile device, tap the secure link sent via text message from LastPass to be redirected to a secure LastPass verification page.
      3. On your mobile device, enter the 6-digit verification code (shown in your vault) then tap Download Authenticator .

        Enter verification code from vault into mobile device

        Result: You are redirected to the App Store or Google Play Store.

      4. Install the LastPass Authenticator app on your mobile device.
      5. Once installed, tap Add account.
      6. Use your mobile device camera to scan the QR code (shown in your vault).

        Scan QR code for account

        Result: Your LastPass account is now listed in the LastPass Authenticator app app and the LastPass Authenticator app is enabled as your multifactor authentication option for protecting your vault.

      7. Back on your vault, select Log out & try it now to use passwordless login for your vault.

        Confirmation screen for passwordless enabled

    You have enabled passwordless login for your vault from this specific device.
    What to do next: You can log in to your LastPass vault using passwordless login from this device

    I already have the LastPass Authenticator app enabled for my vault

    If you have already enabled the LastPass Authenticator app as your multifactor option to protect your vault, you can enable passwordless login by confirming your master password.

    1. Log in to LastPass by doing either of the following:
      • In your web browser toolbar, click the inactive (grey or black) LastPass icon inactive LastPass icon, then enter your email address and master password and click Log In.
      • Go to https://lastpass.com/?ac=1 and enter your email address and master password, then click Log In.
    2. Complete the steps for multifactor authentication using the LastPass Authenticator app on your new device.
    3. When prompted, select Enable passwordless.

      Enable passwordless for device

    4. On the confirmation screen, select Log out & try it now to use passwordless login for your vault.

      Confirmation screen for passwordless enabled

    You have enabled passwordless login for your vault from this specific device.
    What to do next: You can log in to your LastPass vault using passwordless login from this device