HELP FILE

How do I import stored data from RoboForm into LastPass?

    You can migrate your exported data from RoboForm into LastPass (using RoboForm version 8 or later).

    Attention: While you can import and store an unlimited capacity of items in your LastPass vault, you may encounter an import issue or failure to import if you are importing 200 or more items at once.
    Before you begin: Export your stored data from RoboForm as a CSV file ( instructions here).
    1. Log in to LastPass and access the Import page by doing either of the following:
      Login method Instructions
      LastPass browser extension
      1. Select inactive LastPass icon in your web browser toolbar, then enter your email address and master password and select Log In.
      2. Select active LastPass icon then go to Account Options > Advanced > Import.
      LastPass website
      1. Go to https://lastpass.com/?ac=1 and enter your email address and master password, then click Log In.
      2. Select Advanced Options > Import in the left navigation.

      Your vault displays the Step 1/3. Where are your passwords now? page.

      Import page

    2. Select RoboForm.

      Your vault displays the Step 2/3. Export & upload page.

    3. Under Upload the exported file to LastPass, choose from the following:
      • Drag and drop the CSV file exported from RoboForm.
      • Select browse your computer. Browse for the RoboForm export file on your computer, select it and click Open.

      Your vault displays the items found in the RoboForm export file.

      Troubleshooting: If incomplete items are detected (entries are missing a username, password, and/or URL), select next to the affected item (under the Data Status column), then enter the missing information and select Save.

    4. By default, all items are selected for import. If desired, make the following changes:
      • De-select items you don't want to import.
      • If you want to create duplicate items (by importing items with the same username, password, and URL that already exist in your vault), enable the Select all duplicates setting at the bottom of the list.
    5. Select Import All.

      Items to be imported

    Results: You have imported your stored passwords from RoboForm into LastPass.