HELP FILE

How do I leave a LastPass Families account (as a family member or Family Manager)?

    As a family member or Family Manager of a LastPass Families account, you can leave the account at any time.

    Before you begin: Please review this important information before leaving a LastPass Families account.
      1. Log in to LastPass and access your vault by doing either of the following:
        • In your web browser toolbar, click the LastPass icon active LastPass icon and select Open My Vault.
        • Go to https://lastpass.com/?ac=1 and log in with your email address and master password.
      2. Select Account Settings in the left navigation.
      3. Under Account Information, select My Account.
      4. Select Leave family, then click Leave Family to confirm.

        My Account Leave Family

        Important: If you have shared folders with family members assigned to them, you are advised that those users will lose access to the item(s) within the shared folder if you proceed. Don't worry – all shared folders will convert to standard (non-shared) folders in the shared folder owner's vault and all items within the folder will remain available to that owner.

    • All shared folders are migrated and converted to standard folders.
      1. Once your account type changes to "Free User" in the user account drop-down menu in the upper-right of the toolbar, the migration process can begin (depending on how you are logged in to LastPass):
        • If you are logged in via the LastPass browser extension, the migration begins automatically within your vault.
        • If you are logged in via the online web vault at https://lastpass.com, the migration begins after you log out and log back in again.

        Remember: Duplicate folders are temporarily displayed in your vault as they are moved over and converted to standard folders until the process is complete.

    Results: You have left your LastPass Families account and downgraded to LastPass Free, which also successfully migrated and converted your shared folders to standard folders.
    What to do next: Learn more in our LastPass Free FAQs about your current plan, or upgrade to a Premium, Teams, or a Business plan tier ( see pricing and features).