HELP FILE

How do I migrate a role to a custom admin level?

    Support for roles is going away as roles are being replaced by custom admin levels. Roles will be shut down when 100% feature parity is reached between the old Admin Console and the new Admin Console. To continue using your current roles, recreate them as custom admin levels in the new Admin Console.

    What is a custom admin level?

    When you assign a user to a custom admin level, you can control what permissions the user has, allowing you to limit the scope of actions that the user is allowed to perform. To learn more about custom admin levels, view Custom Admin.

    Can I assign the same permissions to a custom admin level that my role has?

    The permissions that you can assign to a custom admin level are less granular than the permissions available in the permission tree of a role. As a result, there may not always be a one-to-one match between the permissions that a role has and the permissions that a custom admin can have.

    The permissions of a custom admin are grouped into categories (e.g., Users and groups, Reporting), and within each category you can choose whether you want to assign View or Modify permissions to a user. When you migrate a role to a custom admin level, you may have to decide on a case-by-case basis whether a particular role will have more or less permissions when recreated as a custom admin level. To learn more about permission categories and what the View or Modify permissions allow a custom admin to do, view What permissions can I assign to a custom admin?.

    How do I recreate a role as a custom admin level?

    To recreate a role as a custom admin level, follow the instructions here: How do I assign and edit custom admins in the new Admin Console?

    What happens if I don't recreate a role as a custom admin level and an admin with that role tries to log in to the new Admin Console?

    If you have a role created in the old Admin Console and it has not been recreated as a custom admin level in the new Admin Console, then when the admin who has the role logs in to the new Admin Console, they will get a 403 Forbidden error.

    What happens if a custom admin with no corresponding role tries to log in to the old Admin Console?

    If a custom admin level has no corresponding role created in the old Admin Console, then when the admin with the custom admin level tries to log in to the old Admin Console, they will get a Login forbidden error.