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Resend the passwordless login activation email to users in the new Admin Console

    If a user has lost their passwordless login activation email, LastPass Business admins can resend the activation email in the new Admin Console.

    Restriction: This feature might not be available for your account as this is a legacy feature.

    If you are sending the invitation for the first time to existing LastPass users on your account, please see Invite existing LastPass users to activate passwordless login

    Note: This feature requires an account with the LastPass Business + Advanced MFA add-on. How do I upgrade my LastPass Business account with an add-on?
    1. Log in with your email address and master password to access the new Admin Console at
    2. If prompted, complete steps for multifactor authentication (if it is enabled for your account).
    3. Go to Users > Users.
    4. Select the checkbox(es) for your desired user(s).
    5. Select Resend invitation for passwordless.

      Troubleshooting: If you do not see the Resend invitation for passwordless option, confirm that the users you have selected have a status listed under the Passwordless Status column. If there is no status listed, you must assign the user(s) to the "Require passwordless verification via the LastPass Authenticator app" policy for your desired Passwordless app under Applications > Passwordless apps in the new Admin Console. For more information, see Assign users to Passwordless apps in the new Admin Console.

    Results: You have resent the passwordless login activation email to your selected user(s).
    What to do next: See your end user's experience for activation at How do I activate passwordless login for SSO apps and workstations?