HELP FILE
How do I reset my master password using mobile account recovery on iOS for LastPass?
Once account recovery has been set up on your mobile device, you can reset your master password using Face ID or Touch ID to restore access to your vault.
- Set up Face ID or Touch ID on your iOS device
- Download the LastPass app for iOS
- Set up mobile account recovery on iOS for LastPass
- Log out of LastPass on every trusted computer and/or mobile device where you have installed LastPass and accessed your LastPass vault. You can check your active sessions for all devices.
- Log back in with your new master password.
Clear the browser cache on all web browsers where you accessed LastPass in order to clear the Recovery One Time Password that was created from accessing the LastPass website.
Generate new temporary, one-time passwords because all OTPs you generated previously are now invalidated and no longer listed due to your vault being re-encrypted from your master password change.