How do I reset my master password using mobile account recovery on iOS for LastPass?
Once account recovery has been set up on your mobile device, you can reset your master password using Face ID or Touch ID to restore access to your vault.
Before you begin: Please be sure you have done the following before proceeding:
- Set up Face ID or Touch ID on your iOS device
- Download the LastPass app for iOS
- Set up mobile account recovery on iOS for LastPass
About this task: You can reset your
master password using biometrics on your iOS device with either Face ID or Touch ID.
Results: You have successfully reset your
master password using biometrics in the
LastPass app for iOS.
What to do next:
Create new Recovery One Time Passwords on trusted devices (strongly recommended)
Create new Recovery One Time Passwords for account recovery (in case your
master password is ever forgotten) by doing the following:
- Log out of LastPass on every trusted computer and/or mobile device where you have installed LastPass and accessed your LastPass vault. You can check your active sessions for all devices.
- Log back in with your new master password.
What to do next:
If you are using a public/untrusted computer (recommended)
Clear the browser cache on all web browsers where you accessed LastPass in order to clear the Recovery One Time Password that was created from accessing the LastPass website.
What to do next:
If you use temporary, one-time passwords (optional)
Generate new temporary, one-time passwords because all OTPs you generated previously are now invalidated and no longer listed due to your vault being re-encrypted from your master password change.