HELP FILE

How do I resolve autofill issues for LastPass on my Huawei mobile device?

    If you are encountering autofill issues when using the LastPass app for Android on a Huawei mobile device, you can adjust your device's battery management settings to prevent power saving on the mobile app.

    1. On your device, go to Settings.
    2. Go to BatteryApp launch.
    3. Disable the LastPass Password Manager setting.
    4. When prompted, make sure the switch for the following 3 settings is toggled on (enabled):

      • Auto-launch
      • Secondary launch
      • Run in background

    5. Select OK.

    Your device will no longer close the LastPass app to preserve battery power, allowing autofill to work persistently.