HELP FILE
Restore from Cloud Backup in the LastPass Authenticator
You can restore your multifactor accounts from a Cloud Backup you created in the LastPass Authenticator.
Before you begin: Be sure you have done the following:
Note: Push notifications will be transferred to the device on which you restore your backup (as they can only be enabled on one mobile device at a time).
- Installed and logged in to the LastPass Password Manager (for iOS or Android)
- Installed the LastPass Authenticator (for iOS or Android)
- Enabled the LastPass Authenticator app in your vault (instructions here)
- Enabled Cloud Backup on your previous device (instructions here), which creates at least one backup
To restore your multifactor accounts from a Cloud Backup via the
LastPass Authenticator, do the following:
Important: If you create a new back up to LastPass, the old back up is deleted and LastPass Support will not be able to recover the old back up data.
- Open the LastPass Authenticator app on your iOS or Android device.
- Tap Restore previous backup (iOS) or Restore from backup (Android).
- If prompted, tap Open LastPass to open the LastPass Password Manager app.
- To confirm your email address and restore from a backup, tap Use <LastPass account email address> account.
Your multifactor accounts are now displayed in the in the
LastPass Authenticator app and have been restored.
Previous article:
Enable Cloud Backup for the LastPass Authenticator