HELP FILE

How do I set up biometrics and mobile account recovery on iOS for LastPass?

    When using the LastPass app for iOS, you can set up and use Face ID or Touch ID for account recovery in case your master password is ever forgotten.

    Note:

    You must log in to the LastPass app with your email address and master password before you can set up account recovery using biometrics.

    Set up Face ID for LastPass

    Before you begin: Please be sure you have done the following before proceeding:
    1. Set up Face ID on your iOS device
    2. Download the LastPass app for iOS
    To set up Face ID on the LastPass app for iOS, do the following:
    1. Open the LastPass app on your iOS device.
    2. Enter your email address and master password.
    3. Tap Log In.
    4. Choose from the following options:
      Login status Instructions
      You're logging in for the first time
      1. Enable the Use Face ID setting.
      2. Select OK to allow Face ID for LastPass.
      3. Glance at your device while holding in portrait orientation.
      4. Enable the Use Face ID for account recovery setting.
      5. Glance at your device while holding in portrait orientation.
      You skipped enabling Face ID previously, and want to enable it now
      1. Log in to the LastPass app for iOS with your username and master password.
      2. Select Settings > Security.
      3. Enable the Use Face ID setting.
      4. Select OK to allow Face ID for LastPass.
      5. Glance at your device while holding in portrait orientation.
      6. Enable the Account Recovery setting.
      7. Glance at your device while holding in portrait orientation.

      Result: You have now enabled Face ID for account recovery for the LastPass app for iOS.

    Set up Touch ID in LastPass

    Before you begin: Please be sure you have done the following before proceeding:
    1. Set up Touch ID for your iOS device
    2. Download the LastPass app for iOS
    To set up Touch ID on the LastPass app for iOS, do the following:
    1. Open the LastPass app on your iOS device.
    2. Enter your username and master password.
    3. Tap Log In.
    4. Choose from the following options:
      If this: Then do this:
      You're logging in for the first time
      1. Enable the Use Touch ID setting.
      2. Select OK to allow Touch ID for LastPass.
      3. Touch the Home button lightly (don't press) to scan your fingerprint.
      4. Enable the Use Touch ID for account recovery setting.
      5. Touch the Home button lightly (don't press) to scan your fingerprint.
      You skipped enabling Touch ID previously, and want to enable it now
      1. Select Settings > Security.
      2. Enable the Use Touch ID setting.
      3. Select OK to allow Touch ID for LastPass.
      4. Touch the Home button lightly (don't press) to scan your fingerprint.
      5. Enable the Account Recovery setting.
      6. Touch the Home button lightly (don't press) to scan your fingerprint.
    You have now enabled Touch ID for account recovery for the LastPass app for iOS.