To assist with troubleshooting, it is highly recommended that you enable debug logging for Workstation MFA for Windows.
Set up debug logging in the registry.
- In Windows Explorer, open the Registry Editor.
- Go to .
- Select .
- Enter level for the "Name" value.
- Double-click on the level entry to open it.
- Enter debug for the "Value data" then select OK.
- Close the Registry Editor.
Create a debug log.
- On the Windows workstation where you enabled debug logging, lock the workstation or log out of your Windows user profile.
- Log back in to the Windows user profile using Workstation MFA (enter your Windows account password, then use the LastPass Authenticator app for verification).
View debug logs.
- Open Windows Explorer and go to C:\ProgramData\LastPass\WMFA Logs.
- Open the most recent wmfa_authenticator_client.log file.
Results: You have enabled debug logging for
Workstation MFA on your Windows workstation.