HELP FILE

How do I sign up and activate a new LastPass business account?

    Welcome to LastPass! You can sign up for a trial or paid LastPass Teams or LastPass Business account anytime, then activate it by creating your own unique master password, which will encrypt your LastPass vault data.

    Note: When creating a brand new LastPass Teams or LastPass Business account, you will automatically become a LastPass admin for your account.

    What is a business account?

    • LastPass Teams
    • LastPass Business
    • LastPass Business + Advanced SSO add-on
    • LastPass Business + Advanced MFA add-on

    You can view more detailed information for each business account type.

    Step #1: Download and install LastPass

    First, you will need to download and install LastPass. If you are in a locked-down environment with limited privileges for downloading and installing applications, contact your admin to install LastPass for you.

    Step #2: Sign up for LastPass

    Next, you can visit our Pricing by Plan page to compare the features available in each of our business plans, view pricing, and sign up for the solution that works best for your organization.

    Step #3: Activate LastPass via your Welcome email

    Once you have signed up for a new LastPass account, you will receive a Welcome email, which will include your LastPass username (email address) and a temporary Activation code that you will use to log in with (only once), then set your own unique master password that will be used to encrypt your LastPass Vault.

    1. Open the "LastPass account created" Welcome email you received from your company's LastPass admin.
    2. Copy the Activation code.
    3. Click Activate LastPass.

      LastPass business account invitation

    4. Once redirected to the "Finish account creation" page, paste the Activation code into the field (your LastPass email address is already pre-populated for you).
    5. Create a new master password, then re-enter it to confirm. If desired (recommended) set a Reminder – this is a clue that is sent in a reminder email to help you remember your master password if it is ever forgotten).
    6. Click Continue.

      Account Activation

      Result: Your LastPass vault is then de-crypted and re-encrypted to use your newly created master password to log in to LastPass going forward.

    7. Once your account is created, choose from the following options for installing the LastPass browser extension:
      • If you already have the LastPass installed, click OK on the confirmation page, and you are redirected to your LastPass vault.
      • If you do not have LastPass installed, you can click Install LastPass on the confirmation page to install the LastPass browser extension and log in.
    Results: You have successfully activated your LastPass admin account and are now logged in to the LastPass Admin Console.
    What to do next: To get started as a LastPass admin, please see the various resources within our LastPass Admin Toolkit.