HELP FILE

How do I switch my active device type?

    As a LastPass Free user, your first login on or after March 16, 2021 sets your active device type. LastPass Free offers access across two device types – computers (including all web browsers running on desktops and laptops) or mobile devices (including mobile phones, smart watches, and tablets). Starting March 16, 2021, LastPass Free only includes access on unlimited devices of one type. Don't worry! You can switch your active device type up to three (3) times, so you can determine which device type best suits your needs.

    Before you begin: See What is my active device type, and how many switches do I have left? to see your current selections.
    To switch your active device type, take the following steps:
    1. Log in to LastPass on your non-active device type with your email address and master password.
    2. When prompted, select Switch to mobile or Switch to computer (depending on your current active device type).

      Attention: Keep in mind that you have up to three (3) times to switch your active device type. The third and final time you switch your device type, you are prompted to confirm that as your only device type going forward. If you want to access LastPass on both device types, you must upgrade to LastPass Premium or LastPass Families.

    You have changed your active device type for LastPass, and the amount of switches you have left is indicated on the confirmation screen. Note that if you dismiss the message, the other device type will continue to be your active device type. Dismissing the message does not count as part of your three (3) maximum active device changes.
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