HELP FILE

How do I switch to another identity?

    You can change between identities from within your vault or using the LastPass web browser extension.

    From within your vault

    1. Log in to LastPass and access your vault by doing either of the following:
      • In your web browser toolbar, click the LastPass icon active LastPass icon and select Open My Vault.
      • Go to https://lastpass.com/?ac=1 and log in with your email address and master password.
    2. Use either of the following options:
      Location in LastPass Instructions
      User account drop-down menu
      1. In the upper-right toolbar, click the user account drop-down menu.
      2. Select your desired identity.
      Switch identities from account drop-down menu
      Identities page
      1. Select Advanced Options > Add identities in the left navigation.
      2. Hover over your desired identity, then select Enable.
      Click Enable on identity
    3. If prompted, enter your master password then click Continue.

      Tip: If desired, you can check the box to enable the Do not re-prompt for option, and use the drop-down menu to select a time interval. However, this is not recommended when using a public or untrusted computer.

    Results: You have switch to another vault identity.
    Note: While you are using an identity, only the passwords, notes, and items associated with this identity are available to you.

    Using the LastPass browser extension

    1. In your web browser toolbar, click the inactive (grey or black) LastPass icon inactive LastPass icon.
    2. Enter your email address and master password, then click Log In.
    3. If prompted, complete steps for multifactor authentication (if it is enabled on your account).
    4. Click the LastPass icon active LastPass icon in your browser toolbar.
    5. Select Account Options OR < your username > at the bottom of the menu.
    6. Select Identities in the extension menu.
    7. Select your desired identity.
    8. If prompted, enter your master password then click Continue.

      Tip: If desired, you can check the box to enable the Do not re-prompt for option, and use the drop-down menu to select a time interval. However, this is not recommended when using a public or untrusted computer.

    Results: You have switched to another vault identity.
    Tip: While you are using an identity, only the passwords, notes, and items associated with this identity are available to you.