HELP FILE

I see Error C when opening an attachment, what does it mean?

I see Error C when opening an attachment, what does it mean?

    Attachments are downloaded on demand, so it may take time to download from LastPass.

    If you are opening an attachment for the first time and encounter this error, close the error message prompt but leave the Edit Window (for your secure note) open for a few minutes and then try to download again. The max waiting time is 5 minutes but it should be less than 1 minute if your internet connection is strong and stable.

    For attachment support in Chrome, Safari and Opera, you will need an additional binary component to be installed (instructions here).

    Please note the following:

    • You cannot save an attachment to your machine or device unless you can open it first.
    • Attachments cannot be opened from the online vault in a web browser where LastPass is not installed. Currently, the LastPass extension must be installed in order to open an attachment. If the LastPass browser extension is not installed, you will see encounter an error message indicating you should install the add-on.

    Please see Manage Your Secure Notes for more details.