HELP FILE

Invalid username

    Cause:

    You may have entered an invalid username during account recovery at https://lastpass.com/recover.php.

    Remedy:

    Please check the username you should be using and attempt account recovery again at https://lastpass.com/recover.php. If you still aren't sure which username you should be using, pleasecontact LastPass Support by selecting Contact Support within this article for additional assistance.

    Note: The customer support offerings for LastPass will vary depending on your plan. For more information, please see What levels of customer support does LastPass offer?