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KnowBe4 App Integration

    Set up an app integration so that your user can sign into this app using the same credentials that they use for LastPass.

    Part 1 - Add the SSO app to LastPass

    About this task:
    1. Log in and access the LastPass new Admin Console by doing either of the following:
      • While logged in to LastPass, click the active LastPass icon active LastPass icon in your web browser toolbar, then select Admin Console in the menu.
      • Log in at with your admin email address and master password.
    2. Go to Applications > SSO apps.
    3. Select Add app in the upper-right navigation (or Search the catalog if you're adding your first app).
    4. Search for and select your app from the catalog (or Add an unlisted app if you can't find your app).
    5. Click Continue, and you are taken to the Set up LastPass section of the app configuration.
      Fastpath: LastPass automatically fills out all required information in the Set up app section for you. Some apps allow you to upload settings in an XML file, while others require you to copy and paste the following information:
      Name in LastPass Value
      Entity ID
      SSO Endpoint
      Logout URL
      Certificate fingerprint Provided in the Set up app section of the SSO app. If needed, download the LastPass certificate in PEM, DER, or Download metadata (XML) format.
      Certificate fingerprint (SHA256)
      Certificate (PEM)
    6. For the next steps, open a new web browser window or tab. Go to the app's settings to enable single sign-on, and make sure your app recognizes LastPass as the Identity Provider.

    Part 2 - App Configuration

    1. Open a new tab in your browser and log in to your KnowBe4 console at
      For detailed instructions on SAML SSO for KnowBe4, view How to Set Up SAML Single Sign-on for the Security Awareness Training Platform.
    2. In the upper right corner, select your profile, then select Account Settings.
      KnowBe4 Account Settings
    3. In the left navigation bar, select Account Integrations > SAML.
      KnowBe4 Account Integrations
    4. Under SAML, select + SAML Settings .
      KnowBe4 select SAML Settings
    5. Enable the Enable SAML SSO checkbox.
    6. Enter the following information:
      Name Description Value
      IdP SSO Target URL SSO endpoint value (copied from the LastPass Admin Console)
      IdP Cert Fingerprint Certificate fingerprint value (copied from the LastPass Admin Console) Paste the fingerprint value that you copied in Part 1.
      Note: SHA-256 is recommended.

      KnowBe4 Enable SAML

    7. Copy the SSO Callback (ACS) URL and paste it into a text editor.
      Remember: You will be using this value in later steps.
    8. Select Save SAML Settings.

    Part 3 - Finalize the KnowBe4 SSO App Configuration

    1. Return to the LastPass new Admin Console.
    2. Back on the Configure app page in the LastPass Admin Console (from Part 1), select Set up LastPass.
    3. For the ACS field, paste the SSO Callback (ACS) URL value (copied from Part 2).
    4. Optional: Enable Step-up authentication if you want to require users to confirm their identity using the LastPass Authenticator app upon each login to this SSO app.
      Remember: Passwordless login for SSO apps only supports authentication using stored biometrics (face or fingerprint) via push notification in the LastPass Authenticator app.
    5. Optional: If desired, select Advanced settings to add any of the following additional customizations:
      Name in LastPass Description/Value
      Entity ID This is the Metadata URL of the Service Provider (also known as the Issuer ID or App ID for your app)
      Nickname The name of the app how it appears in the Admin Console (and Cloud Apps, if your users have a LastPass password management vault)
      Role Custom role that you created to organize users and the permissions assigned to them
      Identity Provider (LastPass) This is the URL of the identity provider, which is LastPass:
      Relay State URL to which the service provider redirects the user after processing the SAML response
      Identifier These settings will depend on the app you're configuring – please refer to the SSO app's documentation, then select one of the following:
      • Email (default)
      • Secondary Email
      • User ID
      • Groups
      • Roles
      • Custom
      SAML signature method SHA256 (uses 256-bit hash)
      Signing and encryption Make your desired selections from the following:
      • Sign assertion
      • Encrypt assertion
      • Sign request
      • Sign response
      Upload partner certificate Select the partner certificate you saved locally (if applicable)
      Custom attributes To add more custom attributes, select Add SAML attribute and choose from the following options:
      • Email
      • Secondary Email
      • User ID
      • Groups
      • Roles
      • Custom (associated with the SSO app)
      Tip: You can define custom attribute statements when creating a new SAML integration, or modifying an existing one. These statements are inserted into the SAML assertions shared with your app.
    6. Click Save & assign users > Users, groups & roles to begin making your selections.
    7. Search for and select your desired users, groups, and/or roles, then click Assign.
    8. Click Save & continue > Finish.

      Result: Setup for your SSO app is complete! The LastPass users you assigned to this SSO app can now use their LastPass account to sign in to this SSO app going forward.