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Log in to LastPass using the LastPass app for iOS or Android
Open the LastPass app for iOS or Android.
Enter your company login username/email address but do not enter your password.
Tap Log In to continue the login process.
Result: You are redirected to your company's federated login page.
Proceed to log in by doing one of the following:
For AD FS and PingFederate federated login users – Enter your DOMAIN\username (for example, LASTPASS\testuser) and password, then tap Sign in.
For Azure AD, Okta, Google Workspace, or PingOne federated login users – The LastPass username submitted previously will repopulate on the company's federated login page.
Troubleshooting: If you need to enter a different company account to sign in as a federated user, tap Sign in with another account, then enter your desired account credentials and tap Sign in.
Return to the mobile app.
Results: You are automatically logged in to your LastPass vault.
What to do next: Learn more about using the
LastPass app for
iOS or
Android.