HELP FILE

How do I manage my Trusted Devices in Account Settings?

    Once you have set up multifactor authentication for your account, you can choose to "trust" a device when you log in to LastPass, which will skip the multifactor authentication prompt for 30 days for your device. Once trusted, you can rename, revoke trust, or delete a trusted device.

    Trusting a device is only recommended for personal devices that are only used by you, and you follow general security best practices (e.g., run anti-virus service, avoid accessing suspicious links, etc.).

    Remember: If you revoke or delete a device, you are prompted for multifactor authentication from the device again. The difference is that revoking trust allows the device to remain in your Trusted Devices list (where you can re-enable trust again), whereas deleting a trusted device will remove it from the Trusted Devices list.
    Restriction: If you have a LastPass Teams or LastPass Business account, the ability to perform these actions may be limited or prohibited due to policies enabled by your LastPass admin.

    Trust a device

    You can trust an individual device for 30 days, which will skip multifactor authentication prompts for the specific device when you log in to LastPass. You will still be prompted for multifactor authentication when accessing LastPass on other devices.

    Tip: Complete the steps below on every device that you want to mark as trusted.
    1. Using the device you want to trust, log in to LastPass using the website, web browser extension, mobile app, or desktop app.
    2. When prompted by multifactor authentication, enable the Trust this <device> for 30 days setting.

      Troubleshooting: If you are not prompted for multifactor authentication, it means either you have already set this device as trusted or you have not enabled multifactor authentication.

    3. Optional: Enter a name for your trusted device; if you don't enter a name, LastPass will list the device as the name of the computer, mobile device, or web browser you're using.
    4. Complete the steps for multifactor authentication.
    Results: This device is now listed on the Trusted Devices tab in Account Settings.
    Trusted Devices in Account Settings

    Rename a trusted device

    To easily identify each of your trusted devices, you can rename them at any time.

    1. Log in to LastPass and access your vault by doing either of the following:
      • In your web browser toolbar, click the LastPass icon active LastPass icon and select Open My Vault.
      • Go to https://lastpass.com/?ac=1 and log in with your email address and master password.
    2. Select Account Settings in the left navigation.
    3. Select the Trusted Devices tab.
    4. Locate your desired device.

      Tip: LastPass will list the device as the name of the computer, mobile device, or web browser you were using when you trusted it, unless you renamed it

    5. Select for your device.
    6. Enter a new name into the Label field.
    7. Select to save your changes.
    Results: You have renamed your trusted device.

    Revoke trust for a trusted device

    You can revoke trust temporarily for a particular device so that it prompts you for multifactor authentication within the 30-day trust window. The device will remain listed, and you can re-enable trust at any time within the 30-day trust period.

    Tip: Devices for which you revoke trust will still remain in your trusted devices list. To fully remove a trusted device, delete it instead.
    1. Log in to LastPass and access your vault by doing either of the following:
      • In your web browser toolbar, click the LastPass icon active LastPass icon and select Open My Vault.
      • Go to https://lastpass.com/?ac=1 and log in with your email address and master password.
    2. Select Account Settings in the left navigation.
    3. Select the Trusted Devices tab.
    4. Locate your desired device.

      Tip: LastPass will list the device as the name of the computer, mobile device, or web browser you were using when you trusted it, unless you renamed it

    5. Uncheck the box for the Enabled setting.
    Results: You have revoked trust for this device, and you will be prompted for multifactor authentication the next time you access LastPass from this device.
    What to do next: If desired, you can re-enable trust for your device by navigating to it on the Trusted Devices tab in Account Settings and enabling the Enabled setting.

    Delete a trusted device

    You can end the 30-day trust period for a particular device by deleting it. This will remove it from your Trusted Devices list and prompt you for multifactor authentication when you log in to LastPass from it.

    1. Log in to LastPass and access your vault by doing either of the following:
      • In your web browser toolbar, click the LastPass icon active LastPass icon and select Open My Vault.
      • Go to https://lastpass.com/?ac=1 and log in with your email address and master password.
    2. Select Account Settings in the left navigation.
    3. Select the Trusted Devices tab.
    4. Locate your desired device.

      Tip: LastPass will list the device as the name of the computer, mobile device, or web browser you were using when you trusted it, unless you renamed it

    5. Select .
    6. Click OK to confirm.
    Results: You have deleted your trusted device, and it is no longer listed on the Trusted Devices tab in Account Settings.