When adding users to your account, the system will determine whether or not the invited user already has an existing LastPass account based on their email address. Additionally, you will have the option to send a standard Welcome email or create a customized email template when adding users to your account.

The user will experience one of the following:

• Brand new users will receive an activation email to create an account.
  Note: The invitation sent to users is valid for up to 90 days from the date sent. After such time, the users must be re-invited individually or using bulk re-invite using the invitation methods outlined below.
  Attention: If you are a LastPass Business admin that has manually added a user from the Password Manager Admin Console (or added the Advanced MFA add-on after you already established existing users), then you will need to separately send a passwordless login activation email to your user(s) who will be setting up passwordless login for the LastPass Authenticator app. Learn how here.
• Existing users can choose from the following options:
  • Join the LastPass Business account using the same email address associated with their existing account
  • Create a new LastPass account for company use only
  Note: The invitation sent to existing users is valid for up to 14 days from the date sent. After such time, the users must be re-invited individually or using bulk re-invite using the invitation methods outlined below.

1. Log in with your email address and master password at https://lastpass.com/company/#!/dashboard to access the Admin Console.
2. Go to Users > Add Users.
3. Enter the email address of the user. To include their name, enter their name in parentheses directly after the email address. For example: lastpass_user@email.com(Charlie Frost)
4. You can choose to send new and existing user(s) a Welcome email notification, which are options that are enabled by default. When enabled, you can click Edit Preferences to select your desired Welcome email template, which can be either the standard Welcome email template or you can choose to create your own customized email template.
5. When finished, click Add User.

1. Log in with your email address and master password at https://lastpass.com/company/#!/dashboard to access the Admin Console.
2. Go to Users > Add Users.
3. Enter the email addresses of each user and use a comma to separate them (no spaces between users). For example, lastpass_user@email.com,lastpass_user2@email.com,lastpass_user3@email.com. To include their name, enter their name in parentheses directly after the email address. For example: lastpass_user@email.com(Charlie Frost),lastpass_user2@email.com(Jane Doe),lastpass_user3@email.com(John Doe)
4. You can choose to send new and existing user(s) a Welcome email notification, which are options that are enabled by default. When enabled, you can click Edit Preferences to select your desired Welcome email template, which can be either the standard Welcome email template or you can choose to create your own customized email template.
5. When finished, click Add User.

For this option, create a CSV file that lists one user per column. If desired, you can include their name outlined in the example above.

1. Log in with your email address and master password at https://lastpass.com/company/#!/dashboard to access the Admin Console.
2. Go to Users > Add Users.
3. Click Upload CSV.
4. Locate your file and click Open to display your list of users.
5. You can choose to send new and existing user(s) a Welcome email notification, which are options that are enabled by default. When enabled, you can click Edit Preferences to select your desired Welcome email template, which can be either the standard Welcome email template or you can choose to create your own customized email template.
6. When finished, click Add User.

Once you have invited your users, you can view the activation status and actions available for each.

• Active user licenses – Select users and manage their settings.
• Invited users – Select users and choose to Uninvite user (revoke invitation) or Reinvite user (send another follow-up activation email).
  Note:  An invited user is anyone who already has an existing LastPass account with their '@company.com' email domain prior to being invited to your company account. Invited users need to activate their LastPass account through the invitation email in order for the account to join your company account as an Active user.
• Disabled users – Select users and choose to Remove user from company (keeps their vault available but disassociates the user from your company), Delete user (deletes the user's vault – this action cannot be undone), and Activate user (enable their account).
• Users awaiting approval – Select users imported from the LastPass Active Directory Connector to manually approve them.