What do the PSA user counts update errors mean?
View a list of common errors you could encounter for setting up this integration.
Error | Description |
---|---|
Another admin is already working with this integration. |
PSA integration is locked by another admin. Please wait until the other admin finishes actions with the PSA. |
We received a server error from your PSA provider. |
PSA provider responds with internal server error. |
Authentication error. Check your credentials for your PSA provider and try again. |
PSA provider is called with invalid credentials (expired or revoked). Check if the credentials to ConnectWise or Autotask are still valid. |
We received a Forbidden error from your PSA provider. |
The PSA provider credentials don't have sufficient permissions. |
We received an invalid response from your PSA provider. |
PSA provider responds with unexpected data. |
Contract expired |
Contract could not be updated in Datto because its end date exceeds the effective billing date. |
Something went wrong between LastPass and your Professional Services Automation provider. If the problem persists, contact LastPass Support. |
Unknown PSA related error occurred. |
Your previous PSA import session has timed out. Please start again. |
Your previous PSA import session has timed out. Please start again. |
Integration credentials for PSA has not been set up properly. |
Integration credentials for PSA has not been set up properly. |