HELP FILE

Why am I seeing a different number of Active users in my old Admin Console versus the new Admin Console?

    We’ve changed how we categorize Active users in the new Admin Console for LastPass Business.

    Old Admin Console new Admin Console
    "Active" user means that the user is consuming a paid license, regardless of whether the user has received or accepted the invitation to join the company account. "Active" user means that the user has taken action to join the company account (i.e., accepting the invitation to join and logging in at least once).