HELP FILE

Why are some of my apps crashing when I have the Android App Fill function enabled?

    You can either disable the App Fill function altogether, and use the Input Method or Copy Notifications feature, or disable App Fill for the app. Disabling App Fill for an app will allow you to continue to use the function, it will just ignore the specific app.

    Disable app fill

    1. Open the LastPass app on your Android device.
    2. Go to Menu > Settings > App Fill settings > Edit App Fill settings.
    3. Locate the affected app(s).
    4. Select Do not show fill window.
    Results: You have disabled app fill.

    Gathering logs

    1. Open the LastPass app on your Android device.
    2. Go to Settings > Help and Support.
    3. Enable the Enable Logging setting.
    4. Scroll to the bottom of the screen and select View Log.
    5. If additional assistance is needed, please contact LastPass Support by selecting Contact Support within this article.
    6. Please include the following information:
      • App version (located in Settings > About LastPass)
      • Device information
      • Android OS
      • Contents of the log