HELP FILE

Why does my verification link show as expired when I verify my location for LastPass?

    When you get prompted to verify your location via email, LastPass sends an email notification that includes a link to verify the IP address from which you are accessing LastPass.

    Note:  You must click the verification link from the same computer or device of your location.

    The verification link expires within two hours of when you access LastPass, but you can prompt LastPass to send another one by attempting to log in once again.

    If the verification link is showing as expired before the two hour expiration, you can copy the full URL and paste it into to a web browser. The URL could be damaged by your email scanning software if you previously request the verification email from the same IP address.

    If you need additional assistance, pleasecontact LastPass Support by selecting Contact Support within this article.