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LastPass Guide

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Set up and use Face Unlock with LastPass on a Pixel mobile device

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Last updated: Oct 29, 2024
4 min read
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    Set up and use Face Unlock with LastPass on a Pixel mobile device

    If you have certain Google Pixel devices, you can use Face Unlock with the LastPass app for Android as your biometric authentication to fill your login data for sites and apps.

    Limitations and compatibility

    Restriction: You can use Face Unlock for autofill on the following Pixel devices only:
    • Pixel 8
    • Pixel 8 Pro
    • Pixel 4
    • Pixel 4 XL
    The following Pixel devices only support Face Unlock when used for unlocking the mobile device:
    • Pixel 7
    • Pixel 7 Pro
    • Pixel 7a
    • Pixel Fold
    Pixel 4a and any other Pixel devices are not supported for using these features in LastPass.
    Note: Your Pixel mobile device must be running Android OS 10 or later and have the latest version of the LastPass app for Android installed.

    Set up Face Unlock biometrics for your device

    1. Set up Face Unlock for your Pixel device under the "Set up face unlock" instructions here.
    2. Under the Face Unlock settings, be sure that the App sign-in & payments setting is enabled (should be enabled by default during setup).

      Face Unlock settings

    Enable Face Unlock biometrics for LastPass

    1. Download and install the LastPass Password Manager app for Android.
    2. Open the app on your mobile device.
    3. Enter your email address and master password, then select Log In.

      Tip: If you don't already have a LastPass account, select Create Account in the upper-right of the main toolbar and follow the steps to create an account.

    4. Depending on whether or not you have logged in before, one of the following will happen:
      • If you are logging in to the app for the first time, you are prompted to select Turn On Biometrics.
        The turn on biometrics screen
      • If this is not your first time logging in and you skipped turning on biometrics before, you can manually enable it by selecting Settings > Security and enabling the Unlock with biometrics setting.
        Turning on biometrics
    5. Glance at your device while holding in portrait orientation to complete the setup process.
    Results: LastPass is now enabled to use Face Unlock for authentication when opening the LastPass app and filling in login data on apps and websites.

    Use Face Unlock for autofill

    1. Navigate to an app or website on your device (for which LastPass has stored login info).
    2. Select Autofill with LastPass within the login field.
    3. Glance at your device while holding in portrait orientation.
    Results: Once face recognition is accepted, your login credentials will be autofilled, and you can proceed to log in on your app or website.
    LastPass offering autofill

    Troubleshooting

    If you have a biometrics-capable device and unlocking LastPass or using autofill isn't working, check your security settings.

      Check your security settings.

      1. Select Settings > Security.
        Troubleshooting: If the "Unlock with biometrics" option is grayed out and displays "Not supported on your device" it means you must enable the App sign-in & payments option in your Face Unlock settings.

        The unlock with biometrics setting

      Update Face Unlock settings.

      1. On your Pixel device, open Settings.
      2. Select Security > Face unlock.
      3. Enter your PIN, pattern, or password.
      4. Enable the App sign-in & payments setting.
      5. Return to the LastPass app.
      6. Select Settings > Security.
      7. Enable the Unlock with biometrics setting.
    Results: LastPass is now enabled to use Face Unlock for authentication when opening the LastPass app and filling in login data on apps and websites with your Pixel device.
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