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LastPass Guide

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Unlock your LastPass account

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Last updated: Jul 16, 2024
1 min read
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    Unlock your LastPass account

    If you have attempted to log in to your LastPass account with 8 unsuccessful login attempts, you will encounter a message that your account has been temporarily suspended because of too many login attempt failures.

    For all LastPass accounts

    This "soft lockout" period will last 5 minutes, after which you can attempt to log in to LastPass again. If you have forgotten your master password, you can follow the steps for account recovery.

    Note that only soft lockouts exist for LastPass — this means that you will never be permanently locked out from logging in to your personal LastPass account.

    For LastPass Business accounts

    If you have been provided a LastPass account by your employer, there may be policies enforced that have a customized maximum allowance of login attempts and/or soft lockout period that differs from a personal account. For more information, contact your LastPass administrator.

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