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LastPass Guide

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How do I contact LastPass Support?

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Last updated: Sep 04, 2024
3 min read
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    How do I contact LastPass Support?

    Our LastPass Support team is here to help! Use the options below to find the right resource for your needs.

    Search FAQs (Recommended)

    Get answers fast with our robust library of support articles, videos, and downloadable resources. Use the search bar above to enter your question or explore the browse tree by selecting a category on our LastPass Support Center homepage.

    Popular Topics:

    Ask the LastPass Community

    Check out our LastPass Community to crowd-source your question and read relevant posts from our knowledgeable experts and other LastPass users like you. You can also join the LastPass Community to post your own questions and reply to others.

    Ask the LastPass Support chatbot

    You can get help instantly using our LastPass Support chatbot, which is available for everyone and is located in the bottom-right corner of all support pages of the LastPass Support Center. In our support chatbot, you can get help with login issues, account recovery, billing questions, follow up on an existing case you submitted, and much more.

    Tip: To get started, it is recommended that you log in to your LastPass account so the chatbot can provide all of the available contact options for your account (in case additional support is needed).

    Contact Us

    We've designed our support experience to ensure you can access the best self-guided resources to get answers as quickly as possible, as well as provide additional options for assistance from our LastPass Support team.

    If you have viewed all relevant support articles and still need additional assistance, you can log in to your LastPass account, then select from the available contact options within a relevant support article to reach out to us.

    1. Log in to LastPass with your email address and master password using the LastPass browser extension or via LastPass website at https://lastpass.com/?ac=1.

      Troubleshooting: If you are unable to log in to LastPass, view Having trouble logging in? for troubleshooting and contact options.

    2. While logged in to LastPass, navigate to a relevant support article in the LastPass Support Center.
    3. Scroll to the bottom of the support article and select Contact Support.
    Results: All contact options available for your account are shown.
    Remember: The customer support offerings for LastPass will vary depending on your plan. For more information, please see What levels of customer support does LastPass offer?
    What to do next: Use the My Cases portal to create and manage cases submitted to LastPass Support.
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    If you need additional support after reading this article, please contact us below.

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