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User17386677143701132992 (Customer) asked a question.
Best Answer
Thanks for your patience, everyone.
We are investigating the cause of this currently and hope to have a resolution idea soon.
User17386677143701132992 (Customer) asked a question.
Best Answer
Thanks for your patience, everyone.
We are investigating the cause of this currently and hope to have a resolution idea soon.
My experience with output from the LP dev team is negative. I have not seen any timely outcome.
LP need to be practical and helpful to users. To make things work for us please will they issue an update which has content an older version which is known to run smoothly - it will have a new sequence number so that it is universally applied, but the content of the update will be the older version which works smoothly.
Then the LP dev team can do an effective job of resolving the issue without having a large number of users beating the door down. Then issue the new new version.
User17289281907027298118 (Customer) asked a question.
User17391975495223509875 (Customer) asked a question.
This is very frustrating. I have to keep the extension disabled or my Mac will melt with the heat. Are you people testing changes before they are release on a variety of systems?
User16993968281011495410 (Customer) asked a question.
When I disable the Lastpass chrome extension, problem goes away - just started about a week ago...
same problem here - please provide an update! I am a developer and need the console. It is unacceptable that it is being spammed.
PalsyP (Customer) asked a question.
First happened when I started up chrome earlier.... It happens when adding passwords too.. Annoying AF even on a 12-core CPU..... Chrome & Edge..
Only lasts ~30 seconds.
Buggy update?
User17188726127999861528 (Customer) asked a question.
My preferences are not being saved and I have to re-save them every time I log in - all after a fairly recent update from LastPass. For example, I now have to go into Account Options (top of Google) then Extension Preferences and uncheck all the annoying pop-ups and reset shortcut for form filling, then when I try to fill a for I get reminded to open the LastPass app and reset which form profile I want saved. I now have to do this every time I log in! Any help? Using iMac and Safari.
I have a ticket open on this same issue. "Reinstall the extension" and "restart the browser" is the best they could tell me...
jas8522 (Customer) asked a question.
I have been trying to cancel my account for two weeks now. I have two 'cases' in that have gone without reply this entire time. I have tried calling, where it says to open a case on the website.
I have tried removing my billing info (which is a legal requirement in Canada) and the system does not provide a mechanism to do so. This alone is sufficient for legal action; it'll get even more interesting when they charge my card for an account I've been trying to cancel for weeks now.
Has anyone successfully got someone to reply to a ticket asking for cancellation? If so, HOW?
@AshC_LP (Employee) Your point? I can confirm my identity by logging in with my master password, which is what happens when I access the vault and the Enterprise admin console. If I can use that to add more licenses without further idenditifcation required (and where you gladly take more from my credit card), then it should also be sufficient to cancel or at bare minimum remove my credit card (which is a legal requirement in Canada thanks to PIPEDA). Yet you do not allow us to cancel it directly from there. You also do not allow us to remove our payment info.
I *also* have to supply my master password to access My Cases, where I opened tickets that have gone without reply for over a week for the first one and days for the others.
This is not a complicated request and it should not take this much time to fulfill.
Petch (Customer) asked a question.
Don't appear to be able to download/install the Safari extension in UK.
Safari 18.3 and OS 14.7.3
Hello @User17369188907964302306 (Customer)
Thanks for your patience while we got to your Community post.
I'm not aware of any blockers for any UK locations. If you're still unable to find the correct download, you may find the most current LastPass versions available through out site here: https://lastpass.com/misc_download2.php